Look through our frequently asked questions to find the answers to your queries and get to know us a little bit more. If you don’t see what you’re looking for here, please feel free to contact us to learn more.

  • What are your office and showroom hours?

    9:00 a.m. — 5:00 p.m.

  • Do you have interior design or space planning services?

    Yes. Our design services team will help you make the most out of your space and assist you in creating an interior design to match your company’s goals.

  • Can I purchase furniture in small quantities?

    Yes. Whether you need a whole office or a single piece, Pioneer can help you find the right fit for your office.

  • What brands do you carry?

    We are proud to carry the following HNI brands:

    • Allsteel
    • Gunlocke
    • HON
    • Paoli
    We also carry products from the Humanscale collection of furniture.

  • What are the prices for delivery and installation?

    Prices vary depending on quantity, distance and other factors. Please contact our service team for a quote.

  • How can I look at furniture that’s not carried in your showroom?

    We supply all in-stock items from our manufacturers, so if you see something you like on the website we can have it delivered to your office.

  • How long does it take to redesign an office?

    This depends on the office, but we are willing to work with any deadlines you need to meet. Contact our service team for a time quote.

  • Where are you located?

    8090 Kempwood Drive
    Houston, Texas 77055-1003

  • What do I do if I need to return something?

    We understand that accidents happen, so we are willing to accept returns within 30 days if furniture doesn’t work in your office space.

  • What happens if something is broken during delivery?

    If items are damaged during transportation we will replace them with new pieces.